Cost of Living Crisis - Where can I find help?
Cost of Living Crisis - Where can I find help?

I can help you with issues you or your family have been having regarding: housing, immigration, benefits, employment, community services, transport, education, social services, and any other issues regarding bodies such as the DVLA, the Metropolitan Police, NHS, the Home Office etc.  

However, here is a directory for all local organisations that might be able to help you also. The two main free bodies to get advice for all of the above matters are South West London Law Centre and Citizens Advice Bureau Wandsworth. Kindly see below for more details.

Contents:

Coping in the heat
Food and Fuel Charges
Housing Advice
Immigration Advice
Benefits Help and Guidance
Financial Advice and Employment
Family
Family Problems and/or Domestic Violence
Support for Male Victims of Domestic Violence
Drugs/Alcohol/Addiction Advice
Support for Older People
Carers Support
Mental Health Support
Disability Support Groups
Special Educational Needs and/or Learning Disability Support
Guidance for Young People
Support for the LGBTQ+ Community
Guidance for Business

Coping in the heat

High temperatures can be incredibly dangerous. Please use the links to take of yourself – and check in on your neighbours, particularly the elderly, those with underlying health conditions and those who live alone.

Some tips on how to prepare for hot days: https://www.bbc.com/future/article/20220718-the-tips-from-science-for-staying-cool-in-a-heatwave

A useful map of cool locations around London: https://www.london.gov.uk/what-we-do/environment/climate-change/climate-adaptation/cool-spaces

How to help people experiencing homelessness in the heat: https://www.mungos.org/get-involved/help-homeless-people-in-hot-weather/

South West London Law Centre 

I would recommend contacting the award-winning South West London Law Centre free advice line times and contact number: https://swllc.org   Number: 020 8767 2777, email: enquiries@swllc.org. 

South West London Law Centre provides free professional legal advice regarding: housing, immigration, family problems, financial problems, benefits and employment.  For Wandsworth residents, you can call the freephone number 0800 538 5662 on Mondays between 12.30pm and 2.30pm to discuss housing cases 

 

Citizens Advice Bureau Wandsworth 

Citizens Advice Wandsworth is a fantastic local organisation dedicated to helping residents. Please find their details here: Phone Number: 0808 278 7833. The adviceline is open 10 to 4, Monday to Friday.  Alternatively, you can send them a message through their webform and they’ll call or email you back. Please find the link to the webform: https://cawandsworth.org/get-advice/  

 

Fuel charges  

SWLEAP have free Energy Cafes, home visits and telephone energy advice sessions with one of their trained Energy Advisors. You can also get support with your water bill, discounts you may be eligible for and you can be referred for further support, such as debt advice and benefits. https://swleap.org.uk/  

You may be eligible for Wandsworth Council’s Crisis Allowance or Fuel Allowance: https://www.wandsworth.gov.uk/housing/benefits-and-support/discretionary-support-grants/apply-for-crisis-assistance-for-food-and-fuel/  

You might also be entitled for the Warm Homes Discount: https://www.gov.uk/the-warm-home-discount-scheme  

 

Food  

Wandsworth Food Bank: info@wandsworth.foodbank.org.uk 020 7326 9428 

I can also refer you directly to the food bank as well so feel free to email me. Wandsworth Food Bank also have financial advisors to support you with financial hardship and/or debt. 

The Pantry at St Pauls, 118 – 120 Augustus Road – weekly drop in, no referral or appointment needed. St Paul’s Pantry – Events – St Paul’s Wimbledon Parkside – A Church Near You 

For more information about other local organisations, kindly see Wandsworth Care Alliance: https://wandsworthcarealliance.org.uk/coronavirus/wandsworth-organisations-that/  

 

Housing Advice  

I would mainly recommend you try and contact either Citizens Advice Bureau or South West London Law Centre for housing advice. 

Citizens Advice Bureau Wandsworth: https://cawandsworth.org/get-advice/ Number: 0808 278 7833  

South West London Law Centre: https://swllc.org   Number: 020 8767 2777, email: enquiries@swllc.org 

 

Immigration Advice  

South West London Law Centre: https://swllc.org   Number: 020 8767 2777, email: enquiries@swllc.org 

ILPA Accredited Solicitors Directory: https://ilpa.org.uk/members-directory/  

Refugee Council Website: https://www.refugeecouncil.org.uk/  

Asylum Aid: https://www.asylumaid.org.uk/   

Refugee Action: https://www.refugee-action.org.uk/  

Migrant Help: https://www.migranthelpuk.org/
 

Benefits Help and Guidance 

South West London Law Centre: https://swllc.org   Number: 020 8767 2777, email: enquiries@swllc.org 

Citizens Advice Bureau Wandsworth: https://cawandsworth.org/get-advice/ Number: 0808 278 7833  

Turn2Usinformation and support about welfare benefits and charitable grants through an accessible website and a freephone helpline. Includes a Benefits Calculator so you can find out what benefits you are entitled to: https://www.turn2us.org.uk/  

Entitled To is another website which has guidance about benefits as well as another benefits calculator https://www.entitledto.co.uk/benefits-calculator/Intro/Home?cid=1addea8c-5d42-4083-a336-42142e5aa7a8  

 

Financial Advice 

Citizens Advice Bureau Wandsworth: https://cawandsworth.org/get-advice/ Number: 0808 278 7833  

South West London Law Centre: https://swllc.org   Number: 020 8767 2777, email: enquiries@swllc.org 

Debt Free London: https://debtfree.london/  

Wandsworth Food Bank also has financial advisors: email info@wandsworth.foodbank.org.uk or call 020 7326 9428 for more information 

Wandsworth Council have hardship grants available for residents, see here for more information: Discretionary support grants – Wandsworth Borough Council 

 

Employment 

Citizens Advice Bureau Wandsworth: https://cawandsworth.org/get-advice/ Number: 0808 278 7833  

South West London Law Centre: https://swllc.org   Number: 020 8767 2777, email: enquiries@swllc.org 

Acas gives employees and employers free, impartial advice on workplace rights, rules and best practice. They also offer training and help to resolve disputes. https://www.acas.org.uk/  

Trade Unions also provide advice and support for employees facing difficulties at work. Find a trade union for you here: https://www.gov.uk/join-trade-union  

Family

The Little Village: Little Village is like a food bank, but for clothes, toys and equipment for babies and children up to the age of 5. They accept donations of excellent-condition, pre-loved items, which are passed on to families who need support. Email me with your child’s age, and clothes size, and if they want books and toys as well, and I can make a referral on your behalf.

National Childbirth Trust: Provides free advice and guidance for expecting mothers or new mothers.

 

Family problems and/or Domestic Violence 

Citizens Advice Wandsworth have launched a new family law and domestic abuse advice service. The service entitles the client to 30 minutes of free family law advice from a very experienced lawyer, via a virtual appointment (or phone if the client prefers). The law firm doing the work is booked via Citizens Advice Wandsworth, and CAW want clients to use the form set out below this email to book the appointment so that the client is properly logged into their system. https://cawandsworth.org/contact-us/  

National Centre for Domestic Violence: Provides free legal advice. Helpline: 0800 970 2070 

Rights of Women: Provides free legal advice. Helpline: 020 7251 6577 

Hestiaprovides Independent Domestic Abuse Advocacy (IDVA) support and refuge accommodation for victims and their children suffering from domestic abuse. They offer both emotional and practical support to ensure that every service user has an up to date risk assessment and support plan tailored to their individual needs.
Phone: 0203 879 3544 (Monday to Friday 9am to 5pm) Email: richwan.idva@hestia.org
Referrals: Complete the referral form Refuge accommodation: Contact referral line 0808 169 9975 Monday to Friday, 8am to 8pm 

National Domestic Violence Helpline: 0808 2000 247. This Freephone 24 hour helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence. The Helpline can give support, help and information over the telephone. All calls are completely confidential. It offers translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing is available.   

National Stalking Helpline: 0808 802 0300 – provides advice and advocacy support to victims of stalking 

Women and Girls Network: 0808 801 0660 – offers free and confidential specialist emotional support for women and girls who have experienced recent or historic sexual violence and abuse. Sexual Violence Helpline 0808 801 0770. 

Southall Black Sisters: We run an; advice, advocacy and resource centre in West London which provides a comprehensive service to women experiencing violence and abuse and other forms of inequality. We offer specialist advice, information, casework, advocacy, counselling and self-help support services in several community languages, especially South Asian languages. Whilst our focus is on the needs of black and minority women, we will not turn any woman away who needs emergency help.  

People at risk of forced marriage or ‘so-called’ honour-based violence
Al-Aman 020 8563 2250 – supports women and girls who have experienced or who are at risk of any of the following forms of abuse perpetrated by partners, ex-partners, or a family members:  Female Genital Mutilation (FGM), Forced Marriage (FM) and Honour-Based Violence (HBV) 

Asian Women’s Resource Centre: 020 8961 6549/5701 

Association of Somali Women and Children (ASWAC) (Based in Battersea) 020 7622 1086 – advice and advocacy for Somali women and children 

Forced Marriage Unit: 020 7008 0151 

Iranian and Kurdish Women’s Rights Organisation: 020 7920 6460 – support for Middle Eastern and Afghan women and girls who are living in the UK. Farsi, Kurdish, Arabic, Dari, Pashto, Turkish and English spoken  

Karma Nirvana: 0800 5999 247

Latin American Women’s Rights Service: advice, advocacy and practical support to Latin American women. Call the helpline 0808 145 4909 (Monday to Friday 11am to 1pm), or email referrals@lawrs.org.uk 

 

Support for Male Victims of Domestic Violence 

Men’s Advice Line: 080 8801 0327 – a free confidential helpline for any man experiencing domestic violence and abuse from a partner, ex-partner or other family member Telephone:  

Survivors UK: 020 3598 3898 – provides information, support and counselling for men who have been raped or sexually abused Telephone:  

The Mankind National Initiative Helpline: 01823 334244 – a confidential helpline is available for male victims of domestic abuse and male victims of domestic violence across the UK 

 

Advice for problems with drugs and/or alcohol 

Wandsworth Drug and Alcohol Service: 020 8812 4120 

Drinkaware: 0300 123 1110 

Talk to Frank: 0300 123 6600 

 

Support for older people 

Hourglass: Support for older people who have experienced, or are at risk of, any kind of harm, abuse or exploitation. Helpline 0808 808 8141 open from 9am to 5pm every Monday to Friday. 

AGE Wandsworth: Support for older people in the local area. Some services they offer are: one-to-one support for loneliness, coffee mornings, and groups and classes such as Walking Group, Chair Yoga and 60+ Zumba. For more information visit their website: https://www.ageuk.org.uk/wandsworth/  

Regenerate-RISE: Regenerate-RISE reaches the isolated elderly across SW15 and provides a full programme of care and support that includes day services with lunch and activities along with the provision of transport as well as a visiting and support programme to people in their own homes.  Anyone over 60 years of age is welcome and the service is great respite for carers while their family member attends our Centre.  They are also aiming to provide residential care for older people on discharge from hospital within the next three years. 

Contact number: 020 8780 9330 www.regenerate-rise.co.uk  

 

Carers Support 

Wandsworth Carers Centre: Telephone: 020 8877 1200, Email: info@wandsworthcarers.org.uk 

 

Mental Health Support

If you are struggling with your mental health, I would urge you to contact your GP as the first port of call. If you are in an emergency, call 999 immediately, or 111 for non-urgent matters. 

If you need mental health support in a crisis you can call Wandsworth Council’s 24/7 Mental Health Support Line on 0800 028 8000 

 

Disability Support Groups

Visually Impaired Experience Wandsworth (VIEW) is an advocacy group run by blind and  partially sighted residents of the borough.  They cover all aspects including health & wellbeing , transport, the built environment and other services within Wandsworth.  They seek to achieve positive change by engaging and sharing our lived experience with key decision makers such as the Wandsworth Council and local health authorities.  If you would like to find out more or get involved you can contact them at VIEWandsworth@hotmail.com

 

Special Educational Needs and/or Learning Disability Support  

SENTalk: Run by a local mother, SENTalk is aimed specifically at children and young people with less ‘visible’, hidden disabilities such as autism spectrum conditions (ASC) and attention deficit disorders (ADD/ADHD). They have after-school clubs, and a parent support group https://sentalk.org/  

Mencap – Support for those with Learning Disabilities. Hotline 0808 808 1111, https://www.mencap.org.uk/  

National Autistic Society – Support for those with Autism https://www.autism.org.uk/  

 

Guidance for Young People

Childline: 0800 1111 

Wandsworth Children’s Services: https://www.wandsworth.gov.uk/health-and-social-care/children-and-families/make_a_referral_to_the_multi_agency_safeguarding_hub/  

NSPCC Helpline: 0808 800 5000 

Youth Legal is a community resource providing services specificlly for young people in Wandworth. Youth Legal offers free legal advice at its office at Ashburton Youth Centre in Roehampton, a legal advice line providing telephone advice to individuals and advisors, and Public Legal Education to young people and advice and support workers through training sessions and seminars. https://www.youthlegal.org.uk/contact-us  

Phone number: 020 3195 1906 

 

Support for the LGBTQ+ Community 

Wandsworth LGBTQ+ Forum: Meet-up at Furzdown Centre every week Thursday from 10-12. A drop-in available to everyone 50+. Guest speakers on LGBTQ+ history, day-trips out, home visiting befriending service, advocacy work. If you are interested you can contact David Robson at wandsworthlgbt@hotmail.co.uk 

Free2B Alliance: Free2B offer support for young LGBTQ+ people and their parents – they offer 1:1 and group services both online and in person (adhering to safety guidelines). They meet in Battersea. For more information please visit this website: https://free2b.lgbt/  

GALOP: 020 7704 2040 – provides advice and support to lesbians, gay men, bisexual and transgender people who have experienced homophobic or transphobic hate crime or violence in the Greater London area, including sexual abuse 

Metro: 020 8305 5000 – services available only in certain boroughs  

The Gender Trust: 015 2789 4838 – supports all those affected by gender identity issues 

Stonewall Housing: 020 7359 5767 – provides free confidential advice on safe housing for LGBT domestic abuse victims in London 

 

Guidance for Businesses  

Wandsworth Council has a useful list of resources for support for businesses: https://www.wandsworth.gov.uk/business-and-licensing/business-support/covid-19-support-for-businesses-and-workers/covid-19-support-for-businesses/  

 

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