How Can I Help? - Fleur Anderson MP

What an MP can do for you?

My team and I help residents every day with a wide range of issues, from housing and benefits to immigration and local concerns. If you need support or are unsure where to turn, please do get in touch with my office at fleur.anderson.mp@parliament.uk and we will do our best to help.

Below is some information about the kinds of issues I can assist with and useful organisations that may also be able to offer support.

Housing

What I can assist with:

Enquiries about your position on the Housing Register
Contacting Wandsworth Council or Housing Associations regarding repair works
Raising issues with Wandsworth Council about private rented properties
Contacting Wandsworth Council regarding pending evictions

Useful Contacts:

1) Wandsworth Council Housing Options

Phone: 020 8871 6840 / 020 8871 6812 (Mon–Fri, 9am–5pm)

Visit: Housing Reception Centre, 90 Putney Bridge Road, SW18 1HR (Mon–Fri, 9am–4:30pm)

2) Citizens Advice Wandsworth

Phone: 020 7042 0333

Visit: Battersea Library, 265 Lavender Hill, Battersea, SW11 1JB

3) Shelter

Phone: 0344 515 1540 / 0808 800 4444

4) South West London Law Centre

Phone: 020 8767 2777

5) Streetlink

Phone: 0300 500 0914

Benefits

What I can assist with:

Requesting an overview or update on your benefit claim
Contacting the DWP for updates on your claim
Requesting a mandatory reconsideration or review of DWP decisions
Requesting advance or hardship payments for Universal Credit
Raising concerns about work capability assessments

FAQs:

Can you help me make a claim?
MPs cannot submit claims on your behalf. Please contact your local Job Centre or Citizens Advice Bureau for help with new applications.

Can you offer legal advice?
MPs cannot provide legal advice or intervene in legal proceedings.

Can you overturn DWP decisions?
I can request a review of certain decisions, but I cannot overturn them.

Immigration

What I can assist with:

Requesting updates from the Home Office on outstanding applications
Inquiring about Home Office procedures
Clarifying rights to work in the UK during an application
Inquiring into imminent removal or deportation cases

Important Note:

I cannot guarantee the Home Office will provide the outcome you want, nor do I have the power to change their decisions. If you are acting on someone else’s behalf, please complete and return the LOA form with a dated wet signature.

FAQs:

Can you overturn a Home Office decision?
MPs have no jurisdiction over Home Office decisions. If you wish to appeal, please consult a registered legal adviser.

Can you write a letter of support for a visa application?
I cannot write letters of support for constituents or their relatives/friends applying for visas.

Can you confirm my right to work during an outstanding application?
Yes, I can contact the Home Office on your behalf for clarification.

Can you help with someone else’s immigration case?
Due to Home Office rules, I cannot make inquiries or share information about third-party cases.

You contacted the Home Office for me, but I haven’t heard back. Is there a delay?
Responses can take up to six weeks. I will inform you as soon as I receive one.

Useful Contacts:

Citizens Advice Wandsworth: 020 7042 0333 (Battersea Library, 265 Lavender Hill, SW11 1JB)

Note: If you are acting on someone else’s behalf, please complete and return the LOA form with a dated wet signature (handwritten signature)

Local Matters

What I can assist with:

Contacting Wandsworth Council about schools, environmental concerns, fly-tipping, parking, and similar issues
Connecting charities, organisations, and businesses with shared interests
Raising crime concerns with the police
Escalating issues to Government Ministers or Parliament (if other avenues have been exhausted)
Referrals to signature

Response Times:

I typically receive responses from Wandsworth Council and other organisations within four weeks.

Fleur Anderson Advice Surgeries Invitation